Privacy Policy

Cocoon To Wings Publishing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule a consultation
• Submit a manuscript
• Contact us through our website
• Sign up to receive communications from us

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Manuscript content and related materials

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our publishing services
• Process your manuscript submissions and project requests
• Schedule and confirm consultations and appointments
• Communicate with you about your projects, including updates and milestones
• Send you appointment reminders and service notifications
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging

If you consent to receive text messages from us, we may send you:

• Appointment confirmations and reminders
• Manuscript review updates
• Project milestone notifications
• Publishing process updates
• Marketing and promotional messages (if you opt in)

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., email services, payment processors, printing services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for SMS messages (by replying STOP)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."